System administrator

- WHO WE ARE

We are a customer-focused IT consulting company supporting small and medium businesses in Vancouver, Canada.

- WHO ARE WE LOOKING FOR?

We are looking for Intermediate System/Network Admin who has passion for technology and wants to grow professionally.
You have 3-5 years of experience in computer & network support. In your IT experience you have configured corporate networks, systems, servers and networks. You have a strong desire to advance your IT skills to the next level.

IMPORTANT: flexible working hours, but mainly from 18-00/19-00 until 2-00/3-00 at night Moldovan time.

- RESPONSIBILITIES

Keep track of incoming issues from customers by tracking ticketing system, email and/or phone. Ensure response in a timely manner according to company SLAs
Troubleshoot different level of complexity issues that include: PC, Server, network, cloud. Make sure issues are fixed and customer is happy
Provide remote support for client environments including operating systems, line of business applications and network equipment
Work with vendor support on behalf of our clients to ensure their support issues are resolved

QUALIFICATIONS:

- At least 3-5 years of experience in System Administration and a passion for technology
- Cloud - Office 365, Exchange Online and Microsoft Azure skills
- Microsoft Technologies – Windows 10, Windows 2012/2016, Active Directory, DHCP, NPS, DNS
- Network – Experience with Cisco Firewalls, Routers, Switches, Cisco Meraki and Sonicwall
- Must have knowledge of industry best practices for technologies used at customer premise.
- Experience with Server installations, maintenance and troubleshooting
- Detail oriented with excellent troubleshooting skills
- Ability to learn new stuff by researching specific technology on your own

Please submit your resume in a PDF format at hr@ziemen.ca Only short-listed candidates will be contacted for an interview