Client relations/facilities manager

PURPOSE AND OBJECTIVE:
The main purpose and objective of the Client Relations Manager is to ensure a good functioning of reception combined with customer care offered towards the beneficiaries of the Center and its visitors.
JOB RESPONSIBILITIES:
• Carry out the assignment as defined in the SOW.
• Complete the final deliverables in a timely manner as defined below.
• Maintain high ethical standards, avoiding any actual or perceived conflicts of interest.
• Receive and greet visitors and direct them appropriately.
• Inform visitors about organization services, activities, and events.
• Fulfill office management duties including answering phones, photocopying, faxing, etc.
• Take accurate messages on behalf of the Center’s staff and ensure that everyone receives their messages in a timely manner.
• Take accurate information about clients’ requests and needs and answer them in terms of solutions in a timely manner.
• Manage emails by forwarding or answering duly and in an appropriate manner.
• Keep updated contact database of clients and partners.
• Schedule meetings and other activities by booking conferences and meetings rooms.
• Perform other relevant activities to the job.
• Assist the residents with necessary activities and tasks.
• Manage new and potential beneficiaries.
• Perform procurement duties for Center needs.
JOB REQUIREMENTS:
• Result oriented, fast learning and open for new challenges.
• Mature and positive attitude, with strong sense of quality.
• Ability to work well in a fast-paced and multicultural environment, both in a team and independently.
• Good knowledge of English, Romanian and Russian.
• Working knowledge of internet and Microsoft Office (Word, Excel, PowerPoint).
WHAT WE OFFER:
• Good working conditions in a young team with a friendly atmosphere.
• Competitive salary paid on time.
• Favorable environment for professional development.

Feel free to apply your CV the following e-mail address: osuruceanu@ict.md with the mention of the position they are applying for. We are waiting for you in our team!