Customer service operator (logistic data processing)

HR-Consulting (www.search4staff.com), on behalf of its client, an international company, is looking for candidates to fill the position of:

Customer Service Operator (logistic data processing)

Company:
Foreign company specialized in logistics and distribution services.

Job Description:
You will be working in a team, responsible for providing correct and import and logistic information towards international clients.

Main tasks:
• Ensure that excellent levels of customer service and service delivery are maintained and exceeded,
• Fulfill the needs of our customers, by servicing our customers in daily, weekly or monthly information and data,
• Process work instructions, containing all necessary information in order fulfill administrative processes and management information related to our clients,
• Internal communication with subsidiaries from company all over the world,
• Communication with other customer service operators (written and by phone) in English on regular basis, in function of the specific needs,
• Monitor daily exceptional requirements provided by our subsidiaries and clients.
• You will work only in day shifts: 9:00-18:00;

Requirements:
• University Degree (preferably Economic background),
• Excellent communication skills (written, spoken, listening) in Romanian and English,
• Ability to communicate effectively with a variety of stakeholders,
• Experience in customer service is a benefit,
• Ability to work with deadlines, without losing the global overview
• Good computer skills; working with MS WORD, EXCEL is no issue,
• Experience in working with databases and therefor have analytical skills,
• Excellent problem solver, capable of using own initiative, but nevertheless a team player.

The Offer:
• Challenging job with a lot of variety and future in a fast growing and dynamic company with a friendly corporate culture,
• Competitive salary according to knowledge and experience,
• Official work contract, full social packet including: medical insurance, paid holidays etc.

*This position is available also for students in their last year of studies.
**There is a variation of this position for late shifts (16:00 - 01:00), because of work with terminals from USA.

To apply, please submit your CV in English to HR-Consulting e-mail: kk40@search4staff.com, tel.: +373 22 87 65 57 / +373 60 102 909
Please, indicate the relevant vacancy code (CSO-1) in the subject line or CV.
Short-listed candidates will be contacted and invited for interview.