Customer support representative

We are currently seeking a Customer Support Representative, to join our consultancy unit – DevelopmentAid, in our Chisinau office. The Customer Support Representative handles customers’ inquiries, answering their questions and helping resolve different issues.

Responsibilities:
- Offer technical/informative support to customers (emails and online chat);
- Offer assistance to the sales department;
- Lead generation and nurturing (emails);
- Manage information (administration tool/CRM).

Requirements:
- At least one year of working experience in the related field;
- Excellent English, both written and spoken. Additional language skills would be highly advantageous;
- Good communication skills, feeling comfortable on the phone and face to face with prospects;
- Very good online research and computer skills;
- Hardworking, resourceful, pro-active and willing to learn along the working process.

Offer:
- Work in a young and promising team based in Chisinau, with a possibility of career growth;
- Sales and customer relations trainings;
- Attractive salary package (fix pay + bonuses);
- Full benefits package.

If you are interested please send your CV, marked with the job code CSR-DA, to: a.platon@europeansolutions.nl
For more information, call us at: 060 122 995