It staff

Park Plaza Hotel urgently needs the service of a qualified IT Officer. An IT Officer with Park Plaza Hotel will be responsible for the day-to-day support of IT systems for business systems, office systems, computer networks, and telephony systems throughout the hotel.

Responsibility

As an IT Officer , you will support the IT Department in its efforts to ensure the quality and delivery of IT systems for both the hotel and its Guests. These efforts will will be fulfilled timely, within budget, and in accordance with IT operating standards. Specifically, the IT Coordinator will perform the following tasks to the highest standards

Provide day-to-day support for all internal hotel IT systems and users, minimizing any system outages.
Record all issues that arise and advise the IT Manager of any issues that need further attention.
Recommend system improvements to the IT Manager.
Communicate with the hotel Business Center Team to respond to any Guest-related IT requirements.

Qualifications

Previous IT experience, preferably in the hotel, leisure, and/or service sector
Experience of all Microsoft systems
Experience of hotel applications, such as Fidelio and Micros, preferred
Excellent organizational and interpersonal skills
Current technical skills and knowledge of technology

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