Network Engineering Manager / Telecom Engineering Lead

Company Overview:
The company, established in 2015, is a US-based global connectivity enabler specializing in eSIM and Dynamic Multi-IMSI (DMI) solutions. Their platform empowers businesses to become roaming providers, offering flexible services with real-time management of end users. With access to over 700 networks across 190 countries, the company ensures seamless international connectivity. In October 2023, they became part of a tier 1 mobile operator, further enhancing their capabilities and commitment to the telecommunications industry.

Requirements:

Proven direct management experience in a mobile operator - leading technical teams (mandatory)
Engineering degree in Electronics/Computer Science/Software Engineering with deep technical knowledge in telecommunications (mandatory)
Experience managing engineering projects in the communications sector
Relevant education and/or significant management and technological background
In-depth knowledge of network components (mandatory)
Ability to work effectively in a multi-task environment and perform well under pressure
Willingness to work intensive hours and non-standard schedules
Process-oriented thinking with strong service mindset and creativity
Demonstrated ability to take ownership and drive continuous improvement
Advanced English proficiency mandatory (reading, writing, and speaking)

Responsibilities:

Lead and manage engineering projects and core system implementations
Handle system failures and incidents to maintain continuous network service for customers
Ensure network availability and performance according to established KPIs
Oversee engineering tasks and directives for network development
Manage and prioritize network operations workflow
Address customer issues and requirements
Develop and implement work methodologies, processes, and procedures across department operations
Manage onboarding process of new customers

What we offer:

Competitive salary based on experience;
Supportive working climate with flexible work practices;
Lunch tickets;
Coffee, fruits and other goodies at the office :);
Access to largest network of gyms;
Company-sponsored events;
Travelling opportunities in some project areas;
Career development opportunities (certifications / trainings / conferences);
Feel IT referral bonus.
E-mail: job@feel-it-services.com
Call us: +37368788856